Most agents stop at phone calls. With Eclatira, it's different. Build one agent, and it works across every channel your customers use: voice calls, chat, live video, and live screen share.
Bland converts speech to text, sends the text to a model, then converts the reply back to speech. It runs its own pipeline for each step (STT, LLM, TTS) and bills per minute of talk time. Bland cites a response time of about 400 milliseconds.
Eclatira skips the transcription step entirely. It runs natively on audio directly so tone, pace, and interruptions are heard, with a response time under 800 milliseconds end to end.
The embeddable widget supports live video and screen share alongside phone calls.
Build a REST tool with GET, POST, PUT, PATCH, or DELETE, and every agent in your workspace can call it. Knowledge base documents work the same way: upload once, and every agent draws on them.
Pick Twilio or Telnyx for each agent, and switch providers per call. Telnyx also supports custom caller ID through CNAM.
Within about 30 seconds of hangup, Eclatira sends a transcript, an AI summary, and sentiment analysis to your webhook.
Eclatira runs on enterprise grade, auto scaling cloud infrastructure built for reliability under real call volume.
In beta, an outbound agent listens for an IVR menu and presses the right digits to get through it.
Talk to our team, or try Eclatira live in the agent playground.