Thoughtly is built to call leads fast and push outcomes into your CRM. Eclatira builds one agent that handles support, scheduling, and sales across Voice calls, Chat, Live Screen Share, and Live Video, grounded in your own documents and APIs.
Thoughtly optimizes for the sales funnel. It calls a new lead within seconds of a form submission, follows up over SMS, iMessage, WhatsApp, and email, and syncs two way with Salesforce and HubSpot. Its dashboard is built around pipeline, attribution, and call classification. The model behind the agent is not disclosed; the pitch is that it's trained on your script and tuned to your brand.
Eclatira optimizes for the conversation itself. It runs natively on audio, so there's no transcription hop in the middle and the model hears tone and interruptions. Knowledge comes from your workspace's shared knowledge base, actions come from REST tools you define, and the same agent answers on a phone number or inside a widget on your site over voice, video, or chat.
Voice calls, Chat, Live Screen Share, and Live Video run on the same agent, the same knowledge base, and the same tools. Thoughtly reaches further into messaging (SMS, iMessage, WhatsApp, email) but stays inside outbound sales motions.
Eclatira runs natively on audio, so the model picks up tone, pace, and interruptions instead of reading a transcription. Thoughtly does not disclose the model behind its agents.
Your knowledge base is shared workspace wide, and any REST tool you define is available to every agent. Thoughtly leans on 200+ prebuilt integrations and two way CRM sync instead of tools you author yourself.
Pick Twilio or Telnyx per agent, with custom caller ID through Telnyx, and an outbound agent that can navigate a phone tree (in beta). Thoughtly discloses a branded caller ID feature but not the stack underneath.
Talk to our team, or try Eclatira live in the agent playground.