Eclatira gives healthcare practices an AI voice and text agent that handles patient calls and routine front-desk work. It answers from your clinic's own information instead of a generic script.
The agent answers calls, books and confirms appointments, and sends reminders, pulling real scheduling details and policies from your practice's knowledge base instead of following a fixed decision tree.
The agent runs on real-time conversational AI, so it understands a patient’s spoken question directly instead of routing them through "press 1 for..." menus.
Upload documents or link your practice's resources, such as insurance information, office policies, prep instructions, and hours, and the agent answers from that content instead of guessing.
When a call needs a person, for a billing question or a clinical concern, the agent transfers it to a configured number, and staff pick up already knowing why the patient called.
Connect the agent to your own systems, such as an EHR or scheduling API, through custom tool calling. It can check or update real records during the conversation instead of just talking about them.
Every call produces a transcript, a summary, and sentiment analysis automatically, delivered to your webhook, so staff can review what happened without listening to the recording.
Agents speak in 100+ languages and accents, which helps practices serving diverse patient populations.
Answers come from your practice's own knowledge base.
Every plan includes 24/7 availability, so after-hours calls get handled instead of going to voicemail.
All plans include Canadian data residency.
Credit-based plans start free at 1,350 credits a month and scale through Starter, Growth, and Scale tiers, with custom Enterprise pricing for higher volume.
Eclatira never uses your conversations to train AI models.
Talk to our team directly, or try Eclatira live in the agent playground.