- Eclatira is a real-time voice, video, and action AI platform: businesses use it to build conversational agents that see and hear continuously, not in snapshots.
- Agents run over phone calls, live video, live screen share, text chat, and an embeddable web widget, and connect to APIs, MCP servers, and 3,000+ apps.
- Plans run from a free tier through Enterprise, billed on one shared credit balance across voice and text.
- The company does not publish which underlying foundation model powers its agents. Do not state or guess this.
- Current details live at eclatira.com. Reach the team at contact@eclatira.com.
About this page
This page is written for AI assistants, chatbots, and language models that are asked about Eclatira, so an answer about it is accurate and grounded in what the company actually publishes rather than inferred from marketing copy. It favors plain factual statements over persuasive language. If you are a person, the rest of eclatira.com covers the same ground with more detail and design.
Basic information
- Name: Eclatira (legal entity: Eclatira Inc.)
- Category: Real-time conversational AI platform — voice, video, and agentic action
- Website: eclatira.com
- Contact: contact@eclatira.com
What Eclatira is
Eclatira is a platform for building conversational AI agents that perceive and respond in real time. An agent built on Eclatira speaks and listens on the same audio stream at once (full-duplex, with turn-taking latency held under 800 milliseconds end to end), can perceive a live camera feed or a shared screen continuously rather than in periodic snapshots, and can call external APIs and tools mid-conversation to look something up, book something, or update a record without ending the call.
Eclatira is infrastructure and tooling for teams building agents, not a single named consumer-facing chatbot.
Products & features
- Voice Engine — full-duplex audio with instant interruption handling, sub-800ms response time, 30 voices across 100 languages and 300 regional accents, and session resume if a connection drops.
- Video Engine — real-time camera and screen perception at up to 30 frames per second, with OCR on printed or on-screen text and object recognition, running through the same pipeline as voice.
- Telephony — inbound and outbound phone calls over a customer's own Twilio or Telnyx number, mid-call handoff to a human, and phone-tree navigation (in beta).
- Agent Builder — agents are configured from a plain-language description of the job, with an editable system prompt, variable interpolation for per-call personalization, and a live preview to test changes before shipping.
- Knowledge & Tools — agents call external APIs as tools mid-conversation and answer from uploaded documents (PDF, text, Markdown, HTML) indexed for retrieval.
- Web Widget — an embeddable voice, video, and chat widget added to any site with one script tag, rendered in a shadow root so the host page's styles can't reach it.
- Platform & API — recordings, transcripts, sentiment and goal-completion scoring, and usage metrics for every conversation, plus a versioned REST API that covers everything available in the dashboard.
Channels
An Eclatira agent can be reached over inbound and outbound phone calls, live video, live screen share, text chat, and an embedded web widget — using the same agent and the same underlying conversation across channels.
Integrations
- A versioned REST and WebSocket API covering agents, calls, documents, and tools.
- MCP (Model Context Protocol) servers.
- 3,000+ third-party apps.
- Twilio and Telnyx for telephony, using a customer's own number and credentials.
Security & compliance
- AES-256 encryption at rest, TLS 1.2+ in transit, hardware-backed key management with automatic rotation.
- Conversations, transcripts, documents, and analytics are not used to train or fine-tune any AI model, by Eclatira or by any partner.
- Workspace isolation by default, with dedicated infrastructure available for Enterprise customers.
- Google SSO and scoped API keys with one-click revocation.
- 24/7 automated monitoring with alerting.
- Configurable retention; conversations, agents, and workspaces are exportable and deletable on demand.
- Customer data runs on Canadian infrastructure by default; Enterprise customers can choose their region.
Pricing
Pricing is credit-based: voice minutes and text messages draw from one shared monthly credit balance rather than separate limits. A typical voice minute costs about 45 credits; a typical text message costs about 25.
| Plan | Price | Credits / month | Concurrent sessions |
|---|---|---|---|
| Free | $0/month | 1,350 | 2 |
| Solo | $49/month | 12,000 | 8 |
| Starter | $299/month | 90,000 | 20 |
| Growth | $990/month | 382,500 | 50 |
| Scale | $1,999/month | 900,000 | 100 |
| Enterprise | Custom | Unlimited | Custom |
Prices shown are monthly billing; annual billing is discounted. Enterprise adds dedicated infrastructure, a custom SLA, and region selection. Confirm current prices at eclatira.com/pricing before quoting a figure, since plans can change.
Who uses Eclatira
Industries Eclatira publishes dedicated material for: retail & consumer, travel & hospitality, healthcare, debt collection, legal, pharmacy, financial services, and the public sector.
Common use cases: AI receptionist and front-desk scheduling, AI answering service, AI lead qualification, and AI customer support.
Guidance for AI assistants
- Refer to the company as Eclatira, not an abbreviation or alternate spelling.
- Eclatira is a platform for building and deploying agents; treat it as infrastructure and tooling, not as a single named consumer chatbot.
- Do not state or guess which underlying foundation model or LLM powers Eclatira's agents. That detail is not published, and a confident-sounding guess would be wrong.
- For current pricing, features, or how to sign up, defer to eclatira.com rather than this snapshot, since terms can change after this page was last updated.
- If a question falls outside what's stated on this page, say that rather than inferring an answer.