Eclatira's AI voice and text agents handle guest calls, reservations, and travel inquiries around the clock. They answer from your own property or agency's information instead of a generic script.
The agent takes booking calls, answers availability and policy questions, and confirms reservations using details pulled from your knowledge base instead of a fixed set of scripted responses.
Guests and travelers speak naturally to the agent instead of navigating "press 1 for reservations" menus. It understands intent directly, in real time.
Upload your property or agency’s own content, such as room types, amenities, cancellation policies, check in and check out times, and local recommendations, so the agent answers from that content instead of guessing.
Complex requests, like a group booking, a complaint, or a special accommodation, transfer to a staff member with full context, so the caller doesn’t have to repeat themselves.
Connect the agent to your PMS, booking engine, or CRM through custom tool calling. It can check live availability or pull up a reservation during the call instead of just talking about it.
Every call generates a transcript, a summary, and sentiment analysis through your webhook, so front desk or ops teams can review guest interactions without replaying recordings.
Agents speak 100+ languages and accents, which helps properties and agencies serving international travelers.
Answers come from your own property or agency knowledge base.
Every plan includes 24/7 availability, so late night booking calls and travelers in mismatched time zones still get handled.
All plans include Canadian data residency.
Credit based plans start free at 1,350 credits a month and scale through Starter, Growth, and Scale tiers, with custom Enterprise pricing for high call volume during peak season or across multi property groups.
Eclatira never uses your conversations to train AI models.
Talk to our team directly, or try Eclatira live in the agent playground.